At Sheridan Resolutions we were delighted to support recently the Civil Mediation Council event “Resolving Conflict: Putting Mediation First”.
As regular readers of the Sheridan Weekly and our blogs will know, disputes in the business workplace cost billions of pounds. And indirect costs to individuals can include mental health challenges and the disruption of previously settled work and life patterns. The CMC event has so many takeaways and here, in brief, are mine …
- Deal with workplace problems early
- Foster dignity and respect in the workplace
- Equip managers to have soft skills to deal with bullying harassment complaints
- Be mindful of power games – and how these can impact equality
- Keep processes flexible and do not let these become more important than the outcome
- Attempt informal resolution first
- Identify unacceptable behaviours at work
- Ensure and respect confidentiality
- Focus on the behaviour, not the individual
Awareness is growing that the mediation of disputes can provide solutions which meet the needs of all parties, cost much less than litigation, are dealt with more speedily, avoid disruption to business. And at least as importantly, it can remove the debilitating effects of conflict and restore professional and personal relationships.
Our latest event this week was all about “Coaching through Change” held at the offices of our friends at Liberty Group. In an excellent session, we looked at our own experiences of Coaching through Change in a variety of case studies and got excellent feedback from attendees on the Top Tips for best outcomes from coaching interventions.
It’s so important to hold these breakfasts. In today’s fast-moving and changing world, we are not always able to make time to stand back, reflect and see the bigger picture – and yet everything we do starts with thinking. Executive coaching enables self-reflection and therefore ensures decisions and actions are considered. This in turn means that outcomes are positive for both coaches and sponsor organisation. It brings improved levels of performance to existing and future roles; accelerates high potential; manages stress, change, conflict or crisis; and acts as a confidential sounding board for sensitive and strategic management issues.
We will share the results of the breakfast in a forthcoming whitepaper and podcast.
Caroline is on video on LinkedIn talking about the latest CMC event – Watch the video
Join the Civil Mediation Council on 3rd October at the Bank of England 3pm start to listen to keynote speakers on how to resolve conflict in the workplace and put mediation first – particularly in bullying and harassment complaints
To join us click here!
We’re really excited to feature in the latest Executive Global magazine. In the current edition Caroline Sheridan talks about the Power of Team Coaching and its impact on Performance, Leadership and Collaboration …
You can find out more about Executive Global here!
And click here for our whitepaper on team coaching and the accompanying podcast …
We are excited to report our ongoing global expansion this summer. We have just won our first work in the USA in Chicago working with a senior leadership team and their line managers and have started work on a female leadership programme in London and Hong Kong. We are also working in Australia, Italy, France and Singapore. Add to that a big inclusion project with a CEO and SLT with workshops in London, Birmingham and Glasgow and things are looking very healthy both at home and abroad.
Keep looking at our blogs, LinkedIn and twitter for more details on our expansion and other subjects and at our website – www.sheridanresolutions.com.
And don’t forget to Sign up Here for the Sheridan Weekly. It’s free and you can unsubscribe at any time.
Martin Wilson, our excellent Executive Coach here at Sheridan Resolutions, is an experienced professional in the world of leadership and talent, working internationally since 2001 with clients across both the public and private sectors. Prior to 2001, acquired multi-sector experience in senior leadership development roles within large corporate environments, including Retail and Financial Services.
Martin’s coaching style is to create a safe space within which to explore challenging issues. His approach is tailored and skilful; he senses when to push and provoke and when a more sensitive approach will yield more sustainable results. It is extremely easy to build trust with him, which allows coachees to make rapid progress. Able to navigate with ease from practical skills to the deepest work on personal barriers or drivers, he successfully opens up more choice and confidence in how others lead themselves, lead others and deliver results.
Have a look here at Martin’s thoughts on how leadership
is a matter of mindset.