Author Archive

Mediation has momentum

I’m really pleased to report that workplace mediation seems to gathering momentum. Last week, I gave a seminar to the CIPD on unlocking the benefits of mediation for personal and business success – and I was delighted with the enthusiastic feedback I received. And this week, I’m running a mediation and negotiation module for an “Emerging Leaders” […]

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Posted in: Mediation & Conflict Resolution

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A new era for leadership development

There’s some great articles in this week’s Coaching & Mediation Weekly on leadership development. Our lead article looks at how some organisations, sadly, still consider leadership development a strategic option, rather than a strategic imperative. In these businesses, leadership development lurches from feast to famine, mirroring the ups and downs of the business cycle. The need for […]

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Posted in: Leadership Development

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Let’s honour those who shape us

In one sense, I’m as far away from my work this week as it is possible to be. I’m writing to you for this week’s Coaching & Mediation Weekly from The Zabriskie Point in Death Valley, California (click on the link – it’s truly incredible). Zabriskie Point is named after the man who put in nearly 50 years of devoted service […]

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Posted in: News

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Change and conflict: the importance of a positive approach

Have you had that “Back to School” feeling in recent days? Many grown-ups, as well as children, will have felt it as they return to their workplaces, with the summer break disappearing rapidly in the rear-view mirror. Part of the apprehension they feel comes with the prospect of changes that may lie ahead. In recent […]

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Posted in: Mediation & Conflict Resolution

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Make coaching a key part of your learning culture

There’s an great lead article in this week’s Coaching & Mediation Weekly. It points out that many more leaders and managers today face a difficult and growing challenge: they need to give leadership to those who know far more about a particular business process or specialism than they do. This necessitates a change in leadership […]

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Posted in: Executive Coaching

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Embrace the alternatives when resolving conflict

It was my pleasure recently to attend “Reframing Resolution – Innovation and Change in the Management of Workplace Conflict”, a one-day event from the Work, Organisation and Employment Relations Research Centre (WOERRC) and Acas. I attended in my role as Chair of the Workplace and Employment Group in the Civil Mediation Council (CMC) and the […]

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Posted in: Mediation & Conflict Resolution

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Mediation: how flexibility and structure can – co-exist

I’m struck by the contrast between two excellent articles in the Coaching & Mediation Weekly recently. As one of them suggests, one of the key strengths associated with the mediation process is its flexibility. However, too many of those involved in a mediation process lack the confidence to control and design a mediation around a dispute, rather than […]

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Posted in: Mediation & Conflict Resolution

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Why it’s time to “reframe” mediation

This week I want to highlight some great events I’m soon to attend, because to me they demonstrate a healthy “wind of change” blowing through mediation. This week I’m going to the Mediators’ New Breakfast Club to hear Andrew Acland speak on “Process design in mediation and public dialogue – what can they learn from each other?” The answer […]

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Posted in: Mediation & Conflict Resolution

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Mediation: The value of pushing the “Pause” button

Great mediation is about revelling in the pauses, honouring them and leaning into them in order to move forward and achieve positive outcomes. It’s easy to forget the value of slowing down, in a world that only seems to be speeding up. And when it comes to resolving conflict in the workplace, hesitation is rarely […]

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Posted in: Mediation & Conflict Resolution

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Mediation should be the norm, rather than the exception

I was thrilled recently to be asked to become Chair of the Workplace and Employment group of the Mediation Sectors Committee of the Civil Mediation Council (CMC). It’s been a long journey for mediation – and there’s still some way to go. I’ve seen mediation grow over the years from different vantage points. I worked […]

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Posted in: Mediation & Conflict Resolution

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