Archive for News

Keeping global teams focused and engaged…

There’s a big emphasis currently on a growing challenge – managing remote teams and keeping them focused and engaged. Global teams have the potential to help organizations reach new markets and provide a seamless brand experience for customers across the world. But for them to work well, team leaders need to make sure all members feel connected and engaged, regardless of their location or culture.

How can we make global teams work more effectively? The further apart we are, the closer we need to be – and feel. Remote leaders and disparate teams, once unusual, are now commonplace. The international perspective of even smaller businesses, allied with new technologies, has made it necessary to work collaboratively across distributed teams.

However, at Sheridan Resolutions we think that too many organisations focus their efforts on the processes of making global teams work, but take for granted the management practices required for success. It’s important to put extra effort toward managing what remains an essentially human challenge. A move towards team-based leadership, particularly when teams are distributed, usually requires a careful and clear focus on coaching new leadership styles.

Distributed team members need to have sharp antennae around how and when to relinquish control and, in so doing, show extra respect for the differing perspectives and approaches of those who work for them. This helps to keep all members of the team motivated.

Keep looking at our blogsLinkedIn and twitter for more details on this and other subjects and at our website – www.sheridanresolutions.com.

And don’t forget to Sign up Here  for the Sheridan Weekly. It’s free and you can unsubscribe at any time.

Caroline Sheridan, Chair, Workplace and Employment CMC group and Founder of Sheridan Resolutions

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Lloyd’s Learning Week: Sheridan Resolutions Associates shine …

It was so great for Sheridan Resolutions to be invited to run “Nip Conflict in the Bud and Strengthen Workplace Relationships” at Lloyd’s Learning Week. Lloyd’s Learning Week, for those who don’t know, is in its third year and combines the best of strengths in technical training and professional skills development to reach the whole of the Lloyd’s market. Thousands attended over the week in what has grown into a hugely successful event!

Our thanks to our wonderful Sheridan Resolutions associates Tracey Fox and Martin Tiplady for delivering a great session – see also our blog on the subject. Martin has held HR Director roles in both private and public sectors, most recently as HRD of the Metropolitan Police Service. Tracey combines her background in business psychology and over 15 years in the field of dispute resolution and executive coaching to help people find solutions to workplace conflict. We are so proud to have them working with us.

Martin and Tracey showed that facing conflict at work can feel incredibly challenging and stressful to most employees and managers and dealing with it well is no less of a challenge. An ability to nip staff disputes in the bud, when practised effectively, can become a major skill in both work and life. It is not only key for limiting damage, but it can actually strengthen workplace relationships.

Keep looking at our blogsLinkedIn and twitter for more details and at our website – www.sheridanresolutions.com. And don’t forget to Sign up Here  for the Sheridan Weekly. It’s free and you can unsubscribe at any time.

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Conflict Resolution in the Workplace

At Sheridan Resolutions, we’re really excited about the next event in our 2019 Breakfast Summit Series aimed at HR thought leaders and senior business decision-makers. This event, later this month, will deal with “Conflict Resolution in the Workplace”.

At this breakfast, we will lead an interactive discussion on the resolution of day-to-day and high-profile confrontations at work. We plan to stimulate a debate with you on which conflict resolution approaches can be put to use and when for maximum impact.

Facing conflict at work can feel incredibly challenging and stressful to most employees and managers, and dealing with it well is no less of a challenge. More than ever, inappropriate behaviours and bullying and harassment allegations are at the top of the people agenda. We share alternative options for addressing these swiftly and discreetly in the least way damaging to the business and your staff so you leave the breakfast with a clear set of practical ideas to take forward.

A Thought Leadership Paper will follow to help you reinforce key learnings for the benefit of you and your business which will reflect the input from attendees at the session.

Keep looking at our blogsLinkedIn and twitter for more details. And don’t forget to Sign up Here  for the Sheridan Weekly. It’s free and you can unsubscribe at any time.

Caroline Sheridan, Chair, Workplace and Employment CMC group and Founder of Sheridan Resolutions

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Sheridan Resolutions wins London Market HR and L&D Supplier of the Year

We are thrilled to bits…! Sheridan Resolutions won London Market H R & L&D Supplier of the Year at the Market People Awards 2018 earlier this month.

We are so proud of our team.. they are all so amazing. Thanks to all our clients and those who nominated and voted for us.

To make a great night perfect, I was also proud to present the outstanding contribution to HR and Leadership Development to my great friend, Eric Linin. Well done Eric – so richly deserved!

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Sheridan Resolutions wins major award!!

We’re delighted to announce that Sheridan Resolutions has won the HR & L&D Supplier of the Year Award for the London insurance sector’s Market People Awards. Caroline Sheridan, Founder of Sheridan Resolutions says: “I am thrilled to bits…! We pride ourselves on delivering outstanding results every time and we’re delighted that this has been recognised! Thanks to all our clients and those who nominated and voted for us.”

 

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Bullying & Harassment: Can Mediation Help?

Join us for a CMC Conference this week on 28th June – “Bullying and Sexual Harassment: Can mediation help?” – for an in-depth and interactive look at the resolution of these most potentially confrontational and high-profile allegations and hear about alternative options for addressing them swiftly and discreetly in the way least damaging to both the business and the people concerned.

We have highlighted the biography pages for many of the speakers at our conference in our newsletter, alongside an excellent lead article on the subject in HR magazine.

It’s easy to understand why this issue is now being taken seriously. Acas recently revealed that bullying and harassment in the workplace is costing employers up to £18bn per year. An impact on workplace morale and productivity has been felt by nearly 75% of workers. Harassment in the workplace has never had a higher priority than it does now, with many employers introducing measures expressly designed to encourage the reporting of potentially inappropriate behaviours. How will you handle such a complaint?

This conference is aimed at anyone with an interest in dealing with bullying and harassment in the workplace, including HR professionals, team leaders/managers, senior executives/directors, wellbeing officers, consultants, trade union and employee representatives and in-house legal departments.

Caroline Sheridan, Chair, Workplace and Employment CMC group and Founder of Sheridan Resolutions

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Bullying and sexual harrassment – can mediation help?

There’s nothing wrong with emotions – we should be encouraged to be how we feel within work, as well as outside. But what do you do when emotions boil over into something intolerable? How would you handle sensitive and serious complaints? We have another CMC conference on June 28th to help you explore the options when bullying and harassment becomes a concern.

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CMC Annual Conference – 23rd May

The Civil Mediation Council is doing something very different this year. Its annual conference on 23rd May has been opened up to all fields of mediation in the UK, all mediators, all members of mediation organisations, as well to the government and the public.

As part of this event the CMC Workplace Mediation Group will host an interactive panel discussion between high-profile experts, including Rachel Suff (CIPD), Jessica Sullivan (Care First), Suzy McCormick (Civil Service) and Anthony Feildon (Psychologist), looking at:-

* The current state of the workplace in terms of mental wellbeing.

* Why mediators need to understand workplace mental health issues.

* Work-related stress – key signs and triggers.

* A mediator’s role in managing mental health.

Please click here to find out more.

Caroline Sheridan, Chair, Workplace and Employment CMC group and Founder of Sheridan Resolutions

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