Overview

We recognise that an organisation is only as successful as its people.

Our global faculty of experts partner with clients to bespoke programmes to their needs. Our services are supported by tailored resources, tool-kits, a learning portal and excellent relationship management.

We are an ILM approved centre. This offers our client a range of endorsed and accreditation pathways.

Executive Coaching

We offer a comprehensive coaching service, through a Coaching Faculty made up of associates with a wide range of experience in a variety of business sizes, sectors and geographies. Our coaches work at all levels, including board level, with a clear and simple pricing strategy for each level.

Executive coaching brings improved levels of performance to existing and future roles; accelerates high potential; manages stress, change, conflict or crisis; and acts as a confidential sounding board for sensitive and strategic management issues. In today’s fast-moving world, we are not always able to make time to stand back, reflect and see the bigger picture and yet everything we do starts with thinking. One-to-one coaching enables self-reflection and therefore ensures decisions and actions are considered. This in turn means that outcomes are positive for both coaches and sponsor organisation.

Our coaching offering ranges from targeted short duration to longer six to twelve-month programmes. All are supported by a three or four-way contracting process to agree on scope and objectives. We offer a 360-feedback structure (verbal and on-line) and our team of psychologists support us by debriefing only those instruments which have the most value for our clients, such as Hogan, MBTI Step 1 and 11, EQi 360, SDI, or Wave.

‘Jumpstart’ Onboarding: Supporting the smooth arrival of new hires so they land well.

Peak performance: Facilitating development and action planning to maximise potential

Transition: Supporting people in their move into a new role internally or externally, including NEDs, Board appointments, portfolio and self-employment.

Re-integration: Supporting people transition back into the workplace after a leave of absence.

Crisis: Bringing specialist psychological support at difficult times to help individuals return to work, manage overwhelm and/or overcome fears and anxieties

Developing as a coach – coach qualifications and reflective practice
We offer coach qualification training and development, contact us to find out more.

Coaches need to be able to develop their skills, just like anybody else. Whether a coach has a specific issue or a more general challenge, it is important to facilitate the development of skills, techniques and strategies and ensure high professional and ethical standards. It also supports the deepening of a coach’s own self-reflective ability to develop and improve. We bring extensive experience, knowledge of techniques and fresh perspectives for all levels of coaching.

Nudge coaching clinics
Supporting individuals with one-off coaching sessions of 50 minutes’ duration
Our coaches work on-site or virtually to deliver impact coaching sessions enabling more people to benefit and to access coaching on an as-needed basis

Coaching and Leadership Circles
We combine the power of mentoring with elements of coaching and action learning to inspire people to connect, share experiences and support learning.

Team Performance

The purpose of team performance is to drive both individual and collective excellence. A move towards team-based leadership usually requires coaching new leadership styles. Team members need to know how and when to relinquish control and, in so doing, to show respect for the differing perspectives and approaches of those who work for them. This helps keep all levels within the team motivated. We support leaders in understanding how to create high performing teams in a range of situations:

  • Existing teams – with the potential to perform better.
  • New teams – maybe new or reshaped in terms of remit or personnel.
  • Existing teams facing new challenges – to facilitate diversity of thinking and approach in facing business or market challenges or disruptive change.
  • Existing teams stepping back to reflect – to improve effectiveness. They’re not broken or new, but just need to recalibrate.

Team coaching
A focus on team coaching to include a wider systemic lens allows our facilitators to work with standalone teams as well as address the connections between teams, helping leadership to engage all stakeholders in the transformation of the business. The coach helps different teams in the organisation, as well as teams from the wider stakeholder community, work more effectively together.

Conversations and Dialogue to engage and empower managers and leaders
We provide a series of modular workshops with follow-up designed to provide the skills and techniques to conduct effective regular dialogues that will engage and develop your key individuals. Delegates learn how to ‘get under the bonnet’ to connect for better engagement, performance and unlocking potential, thereby creating a growth mindset and culture.

We offer short, focused inputs on selected topics, with lots of practice and experiential learning. To keep the programme practical and relevant there are options for delegates to work with each other on real issues and/or scenario-based, using actors as appropriate. Click here to find out more about our Engaging Conversations programme.

Mentoring for Growth
Sheridan Resolutions provides both mentor and mentee programmes as we recognise they can add value to both parties. As a mentor, sharing your experiences and wisdom with a mentee gives a positive feeling of worth. For the mentee, tapping into the knowledge and practices of a senior individual can add perspective and help shape your thinking about your career path.

As we recognise the time pressures in working life, we also facilitate speed mentoring events which run for 2 – 3 hours. Run in a similar format to speed dating, participants are focused in getting to the point and the suggested advice more quickly, and are able to meet with multiple mentors and mentees in one session.

Thrive to Perform
To thrive in an ever-changing world, organisations must be aligned, agile, and resilient. By aligning culture with transformational goals, we develop leaders who inspire and engage their teams and mitigate risk by helping people embrace and navigate change to better cope with life’s unexpected challenges and opportunities. Delivered one to one and in small groups, we work with our clients to help people develop their mind-set using a strengths-based approach so that they are able to thrive on change rather than let it diminish them or their place in the team.

Certified ILM Programmes
We deliver a range of leadership and management, coaching and mentoring courses and qualifications which enable people managers and leaders to gain ILM (Institute of Leadership and Management) qualifications to Level 3, 5 and 7.

  • ILM Level 3 Award or Certificate in Coaching and Mentoring
  • ILM Level 5 Certificate in Leading with Integrity
  • ILM Level 5 Certificate or Diploma Qualification in Coaching and Mentoring
  • ILM Level 7 Certificate or Diploma Qualification in Executive Coaching and Mentoring
  • ILM Levels 3, 5 and 7 in Leadership and Management

We also deliver short one and two day bespoke programmes tailored to your needs, which can be endorsed by the ILM. Email us to find out how.

Leadership Development

Given the pressures on a modern leader, businesses need to give their top people the time to think about their development and the space to make good decisions for the benefit of themselves and the organisation. To face new challenges requires resilience, courage and clear vision. To give leaders the opportunity to allow the talented people underneath them to develop their repertoire of skills and abilities clearly maximises their own performance and impact.

Leadership Development Audit
Sheridan Resolutions has helped many organisations accelerate the development of teams and individuals. Our experts take the time to understand your organisation’s culture and apply the most appropriate assessments to elicit significant insights. A typical leadership development audit and review process will draw on our experience as qualified users of a wide range of psychometric tools:

  • 360° feedback tailored via verbal and/or written questionnaire
  • Strengths assessment tests such as Realise 2, Strength Deployment Indicator and StrengthScope;
  • Personality tests such as SHL OPQ32, SHL motivation styles, the Saville Wave test, Hogan personality inventories, Myers Briggs (Steps I and II)
  • Emotional intelligence tests including BarOn EQi and EQ360 and OPP 16PF and interpersonal relations, e.g. OPP Firo B;
  • Ability and Development tests including Watson Glaser, SHL Ability/Motivation Styles and SHL Perspectives on Management Competencies, the Hogan Development Survey and HBRI to look at tactical and strategic thinking;
  • Creativity and Innovation, e.g. Me2 Creativity Tool, OPP Innovation Potential

We tailor our audits to suit your needs to identify themes, strengths, opportunities for growth and potential derailers to support a developmental plan for each coachee and their manager.

Inclusion, Neurodiversity and Innovation
Led by our team of D&I and neuro-diversity experts, we support teams to embrace a deeper understanding of inclusive leadership and of the actions which they can take to create inclusive team cultures. At the heart of our approach is a felt experience of inclusion and exclusion to use as an anchor to motivate and remind individuals of its importance in all its aspects. We expose delegates to different scenarios to help them confront their own assumptions, behaviours and biases. And also then enable them to put plans in place to recognise and mitigate those so that they leave feeling motivated and able to contribute to the organisational Inclusion agenda.

Women In Leadership
Our faculty is expert in delivering female leadership programmes. We support women to think about their style, approach and confidence in the workplace and provide insight and guidance on how best to get to where they want to be. As part of our work, we provide PDP planning support, one-to-one coaching and/or mentoring to focus on specific needs as well as utilising tools to gain insight as to how best to interact with colleagues and behavioural styles to address.

Coaching for Leaders programmeOur Coaching for Leaders programme aims to build leadership coaching capability that delivers engagement, high performance and team effectiveness.

Offsites
The facilitator teams offer a blend of tailored options for designing these in consultation with the programme sponsor. Team-building activities may be included and/or questionnaires, including psychometrics as appropriate.

Follow-through on actions is key and the facilitator will discuss what would be most appropriate to ensure the day(s) are a success.

Conflict Resolution and Workplace Mediation

Workplace Mediation
Workplace mediation is there to repair professional relationships. Sometimes relationships at work can come under strain and when they do, mediation is often the best option. Our mediators and have an extensive track record of resolving disputes quickly and effectively.

Commercial Mediation
Our high success rate is due to our tailored approach. We arrange pre-mediation contact at the earliest opportunity, to build rapport with parties and to coach parties, where useful, on the most effective means of presenting their views.

Team Facilitation/Mediation
We work with teams that need assistance in resolving issues such as understanding how to work more effectively together and/or how to resolve differing opinions on structural or strategic issues. Being external and neutral means we can help facilitate a focused, balanced and rational debate to get to a result that is best for the team involved and the business.

Our approach is tailored.

Conflict Coaching
Our professional conflict coaches can serve as confidential listeners, to help the coachee to see the situation from all perspectives, support them in considering options, and help them come up with a plan of action to deal with the conflict. Also, the conflict coach can help the coachee rehearse a conversation so that they are prepared to enter into the conflict resolution discussion more confidently.

Developing Mediation Skills for Managers and HR
Designed for managers and HR professionals who want to be able to handle issues as they emerge and through a better sense of how and what they can do in the moment where the issues are still less problematic and potentially less litigious.
We teach conflict resolution skills that enable issues to be nipped in the bud by confidently drawing on tools a mediator uses as part of their competency skill-set. This could include, analysing workplace conflict to better diagnose and engage with differences, recognising a range of conflict styles (including their own) and being more mindful of how best to engage effectively with other styles. This could be achieved by:

  • Using a process map to guide people through difficult conversations
  • Practising key skills for engaging with conflict
  • Using the skills and process to better engage and provide guidance for staff and managers.