Author Archive

Sheridan Resolutions win HR and L&D Supplier of the Year Award – 2nd year running!

Sheridan Resolutions are proud winners for the second year running of the HR and L&D Supplier of the Year Award at the prestigious London Market Forums Market People Awards. These awards are now in their 4th year celebrating talent across the Insurance Market.

 

Sheridan Resolutions and Caroline Sheridan were proud to be a sponsor of the event and to host a table, guests including Anabel JohnsonRebecca DreverPauline MillerJohn BissellNigel ClemsonMark Mulligan. We were also proud to present the outstanding contribution to Human Resources and L&D award to James Shepherd, Head of HR Tokio Marine Kiln.

 

Caroline Sheridan, the CEO of Sheridan Resolutions said this about the show-time themed extravaganza: ‘’My thanks to Roger A. OldhamOscar Javier Padilla and the team for organising a stand-out evening of fun entertainment and celebration of market talent. As sole supplier to Lloyd’s for coaching services, it was the best possible way to celebrate our Award win and our global growth in the field of coaching, team performance, leadership development and conflict resolution. Thanks also to our faculty of great coaches and facilitators who made this possible’’

 

#mediators #conflict #workplace #resolution #leadership #coaching #lmforums #mediation #cityoflondon #londonevents #insurance

 

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Sheridan supports Rainbow Trust Children’s Charity

Sheridan Resolutions are delighted to be sponsoring the Rainbow Trust Children’s Charity Grate48. Grate48 is a one-of-a-kind event – to be held on 7th November  – where the only way is up! Participants climb up one of the most prominent features of London’s skyline – the ‘Cheesegrater’ – and experience spectacular views of the city with a glass of fizz when they reach the top.

Rainbow Trust Children’s Charity supports families who have a child aged 0-18 years with a life threatening or terminal illness and need the bespoke support they offer.

https://rainbowtrust.org.uk/events/grate48

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Keeping global teams focused and engaged…

There’s a big emphasis currently on a growing challenge – managing remote teams and keeping them focused and engaged. Global teams have the potential to help organizations reach new markets and provide a seamless brand experience for customers across the world. But for them to work well, team leaders need to make sure all members feel connected and engaged, regardless of their location or culture.

How can we make global teams work more effectively? The further apart we are, the closer we need to be – and feel. Remote leaders and disparate teams, once unusual, are now commonplace. The international perspective of even smaller businesses, allied with new technologies, has made it necessary to work collaboratively across distributed teams.

However, at Sheridan Resolutions we think that too many organisations focus their efforts on the processes of making global teams work, but take for granted the management practices required for success. It’s important to put extra effort toward managing what remains an essentially human challenge. A move towards team-based leadership, particularly when teams are distributed, usually requires a careful and clear focus on coaching new leadership styles.

Distributed team members need to have sharp antennae around how and when to relinquish control and, in so doing, show extra respect for the differing perspectives and approaches of those who work for them. This helps to keep all members of the team motivated.

Keep looking at our blogsLinkedIn and twitter for more details on this and other subjects and at our website – www.sheridanresolutions.com.

And don’t forget to Sign up Here  for the Sheridan Weekly. It’s free and you can unsubscribe at any time.

Caroline Sheridan, Chair, Workplace and Employment CMC group and Founder of Sheridan Resolutions

Posted in: Team Performance

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Look for quality in your coaching faculty

In our Sheridan Resolutions “Coaching through Change” breakfast held in October, we shared our own case studies of work with clients – and listened closely to excellent input from attendees on their experiences of using executive coaches during times of change. Our forthcoming paper on the same subject will, as a result, be packed full of great Best Practice and Case Studies on the subject.

We’ve had so much success recently in launching coaching and leadership programmes across the world. In our recent experience working with clients, the best coaching programmes use a high-quality global faculty of executive coaches with a wide range of experience in a variety of coaching circumstances, business sizes, sectors and geographies. Best practice executive coaching during change brings improved levels of performance to existing and future roles; accelerates high potential; manages stress during change, conflict or crisis; and acts as a confidential sounding board for sensitive and strategic management issues.

Coaching is there to unlock the potential in each individual, yet only around one-third of organisations make use of it in developing people for executive roles. In today’s changing world, we are not always able to make time to stand back, reflect and see the bigger picture – and yet everything leaders do well starts with thinking and making time to do exactly this. To use executive coaching through change enables the space for self-reflection and therefore ensures decisions and outcomes are hugely positive for coaches and organisation alike.

For further information please visit www.sheridanresolutions.com about our forthcoming thought leadership paper and podcast on Coaching for Change. Keep looking at our blogsLinkedIn and twitter for more details – and don’t forget to Sign up Here  for the Sheridan Weekly. It’s free and you can unsubscribe at any time.

Caroline Sheridan, Chair, Workplace and Employment CMC group and Founder of Sheridan Resolutions

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CMC launches sub-group for Wales

We’re really excited to be supporting a Civil Mediation Council (CMC) event this week aimed at promoting workplace mediation and alternative approaches in Wales. The CMC will launch its Wales sub-group at the event in Cardiff. At the launch, the CMC will be explaining the rationale for setting up a Welsh group, sharing our aims and objectives and inviting discussion on how this may work in practice.

The CMC’s vision is to help create an environment where workplace mediation is increasingly the norm rather than the exception. It is looking for people who would be interested in joining and want to represent a wide range of interests, including both private and public sector employers, stakeholders and mediators. Better still, both the CIPD and ACAS are fully committed to supporting this initiative. If you are interested in attending or being involved please contact SarahJ@resolution-at-work.co.uk.

Posted in: Mediation & Conflict Resolution

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Resolving Conflict: Putting Mediation First

At Sheridan Resolutions we were delighted to support recently the Civil Mediation Council event “Resolving Conflict: Putting Mediation First”.

As regular readers of the Sheridan Weekly and our blogs will know, disputes in the business workplace cost billions of pounds. And indirect costs to individuals can include mental health challenges and the disruption of previously settled work and life patterns. The CMC event has so many takeaways and here, in brief, are mine …

  1. Deal with workplace problems early
  2. Foster dignity and respect in the workplace
  3. Equip managers to have soft skills to deal with bullying harassment complaints
  4. Be mindful of power games – and how these can impact equality
  5. Keep processes flexible and do not let these become more important than the outcome
  6. Attempt informal resolution first
  7. Identify unacceptable behaviours at work
  8. Ensure and respect confidentiality
  9. Focus on the behaviour, not the individual

Awareness is growing that the mediation of disputes can provide solutions which meet the needs of all parties, cost much less than litigation, are dealt with more speedily, avoid disruption to business. And at least as importantly, it can remove the debilitating effects of conflict and restore professional and personal relationships.

Posted in: Mediation & Conflict Resolution

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Coaching through Change – Our latest Sheridan Breakfast

Our latest event this week was all about “Coaching through Change” held at the offices of our friends at Liberty Group. In an excellent session, we looked at our own experiences of Coaching through Change in a variety of case studies and got excellent feedback from attendees on the Top Tips for best outcomes from coaching interventions.

It’s so important to hold these breakfasts. In today’s fast-moving and changing world, we are not always able to make time to stand back, reflect and see the bigger picture – and yet everything we do starts with thinking. Executive coaching enables self-reflection and therefore ensures decisions and actions are considered. This in turn means that outcomes are positive for both coaches and sponsor organisation. It brings improved levels of performance to existing and future roles; accelerates high potential; manages stress, change, conflict or crisis; and acts as a confidential sounding board for sensitive and strategic management issues.

We will share the results of the breakfast in a forthcoming whitepaper and podcast.

Posted in: Executive Coaching

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Practise what you preach

In recent weeks, we’ve been talking about our development as a global business. It’s all really exciting, though in this week’s Sheridan Weekly we want to highlight the other side of success – how do you grow and still keep your original values strong? In short, how does our business (and maybe yours) continue to practise what it preaches, when all around is changing?

This is why I felt so drawn to this week’s lead article. One of the most important parts of leadership, it says, is not just having a vision but showing how to make it real by role modelling best behaviours. Many companies write down their values, but how to live up to them daily when the business you are in is evolving so quickly? It feels like a complex challenge, but the truth is deceptively clear and simple:  values should challenge us not on what we do, but on how we do it. And that shouldn’t change, no matter what else happens.

Keep looking at our blogsLinkedIn and twitter for more details on this and other subjects and at our website – www.sheridanresolutions.com. And don’t forget to Sign up Here  for the Sheridan Weekly. It’s free and you can unsubscribe at any time.

Caroline Sheridan, Chair, Workplace and Employment CMC group and Founder of Sheridan Resolutions

Posted in: About Sheridan Resolutions and Our Values

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Sheridan Resolutions in Executive Global magazine

We’re really excited to feature in the latest Executive Global magazine. In the current edition Caroline Sheridan talks about the Power of Team Coaching and its impact on Performance, Leadership and Collaboration …

You can find out more about Executive Global here!

And click here for our whitepaper on team coaching and the accompanying podcast

Posted in: About Sheridan Resolutions and Our Values

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New Sheridan Whitepaper on Team Coaching!

New Sheridan Whitepaper on Team Coaching!

We’re delighted to showcase our whitepaper on Team Coaching. Team coaching is moving rapidly up the agenda of businesses we work with. The International Coach Federation (ICF) has identified it as the single biggest area of coaching growth over the last decade.

It fits in with our values at Sheridan Resolutions. We often talk about reasserting humanity in an era of disruption. To do this in the workplace in practice means that businesses must find and embed better ways for individuals to work positively and more effectively with one another within their own teams – and for those teams to work more effectively with other teams.

Key issues addressed in this whitepaper on team coaching include the impact on performance, on leadership and on how teams collaborate both internally and externally. And it’s important as well to remember that a great executive coach is not necessarily the same thing as a great team coach – we help readers understand what separates the best from the rest.

Posted in: Executive Coaching

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