Sheridan Resolutions prides itself in delivering outstanding results every time. Our purpose is to maximise potential, ensuring that businesses get the most out of their people at all levels of the organisation, the prerequisite to genuine transformation.
Our stand-out faculty of experts are carefully matched to the client brief every time. They each bring their uniqueness and talent to provide high-quality bespoke interventions and are specifically:
• Hand-picked to best suit your needs
• Quality assured via coaching qualification/supervision
• Trained and experienced in a wide range of methodologies
Our approach has proven successful, as Sheridan Resolutions are proud winners for the second year running of the HR and L&D Supplier of the Year Award at the prestigious London Market Forums Market People Awards. As sole supplier to Lloyd’s for coaching services globally, it was the best possible way to celebrate our global growth in the field of coaching, team performance, leadership development and conflict resolution.
We maximise our strengths, passion and expertise to best support our clients’ needs.
We deliver high quality tailored solutions in line with the promises we have made in a timely and ethical way
We act as one, with deep mutual respect, a sense of belonging, safety and trust.
We believe in being real and are open to ideas, challenge and diversity.
Our CEO: Caroline Sheridan
Caroline is founder and CEO of Sheridan Resolutions Ltd and a highly regarded Executive Coach and Mediator. She has worked in a large number of organisations across a range of industries including financial and professional services, public sector, media, insurance and not-for-profit. She brings a wealth of experience in leading and managing individuals and teams in senior leadership roles and is delighted to be working alongside lexpert coaches, facilitators and mediators who have similar values to her own.
A CEDR Chambers Mediator recommended in various directories including Chambers UK and the Legal 500, Caroline was appointed to the Board of the Civil Mediation Council in February 2017 and is Chair of its Workplace and Employment group.
With a strong background in HR, Compliance and Marketing and a reputation for resolving disputes and strengthening workplace relationships at every level, Caroline draws on a range of disciplines, enabling her to choose the most appropriate method for her client or a party’s needs as appropriate.
Our Faculty Director: Angela Cassidy
Angela is an experienced learning expert with over 20 years of investment banking experience gained at Barclays, Deutsche Bank, Lehman Brothers and JP Morgan. She is instrumental in building and developing professional and leadership talent. A commercial creative and solution-focused individual with real business understanding who operates as an integral part of the team. Most recently prior to joining Sheridan Resolutions, Angela was head of Barclay’s faculty which offered access to a carefully selected group of facilitators and executive coaches. Today Angela also works in-house for the London Stock Exchange supporting them in key projects in both leadership and management development initiatives.
Angela specialises in neurodiversity, inclusion, recruitment and retention, OD, talent management, coaching and facilitation. Angela is also passionate about her pro-bono work where she coaches and counsels for Macmillan cancer support.
Sheridan Resolutions has a diverse team of highly experienced consultants who can deliver globally across a range of offerings. We are very proud to have won awards for our work. We hand-pick our associates for assignments, always ensuring that their expertise and experiences are directed to the right areas.
Below are just a selection of our team who we hand pick to work with us. We have the right people all around the world, to meet the needs of our clients.
Catherine de la Poer
Penny Shapland Chew
Our coaches are thought-provoking and pragmatic. Their work typically encourages individuals to achieve positive, sustainable change using a strengths-based, integrative approach drawing on a broad range of psychological approaches. We believe that individuals have the internal resources to find their own answers, and we help corporate and individual clients understand that there are thoughts and decisions to be made which have a direct bearing on the achievement of the results they desire.
We only work with coaches we know, like and trust to share our approach and our values. We recognise that all coaches are different and so we maintain a coaching team both large and diverse enough in its style and approach to cater for the widest range of seniorities, issues and personalities.
Each coaching assignment is individually tailored to the individual client’s requirements. Through our diverse faculty, we can provide the right coaches to meet the clients needs.
We work with mediators with only the very highest success rates in resolution. Over 90% of the mediations we undertake lead to an agreement. Our mediators deal with disputes and allegations across all sectors, in particular workplace and employment, banking and finance, insurance, commercial, education, property, healthcare, charities and IT. All have training in advanced mediation techniques and possess significant expertise and experience. Our mediators are registered with the Civil Mediation Council and are typically drawn from CEDR Chambers’ lead panel. Most are personally rated in legal directories including the Legal 500, Chambers UK and Who’s Who Legal Experts Guides.
We actively seek partnerships with other providers that enhances our offering to the benefit of our clients. We select partners based on the needs of our clients and those that fit with the environment or culture within which we are working. The selection process ensures we develop bespoke solutions to particular issues. We also collaborate with other organisations that our clients request or recommend to ensure we deliver the best outcomes.