Our Clients

What people are saying about Sheridan Resolution.


 “I have thoroughly enjoyed working with the team at Sheridan Resolutions, they have been extremely professional and understanding throughout. I am proud to have been part of … a first line manager development programme for Samsung Europe and I know that this programme will continue to add value and make a difference to our organisation in the years to come”.

Sasha Kveder, European Learning and Development Assistant Manager for Samsung

“We have been extremely pleased with the commitment, expertise & professionalism that Sheridan Resolutions has provided. The bespoke Leadership Programme they created has been fundamental in providing future leaders with the skills & behaviours they need to manage our business & people.” 

Bill Crawford, General Manager, HR, Mitsubishi Tanabe Pharma Europe

“It has been a pleasure working with Caroline Sheridan and her Associates, They are extremely responsive, understand and listen to our needs and challenge us when it is required … the programme we have developed with them … will make a positive impact on all participants.”

Sanchia Moraes, Head of Talent, Miller Insurance

She genuinely cares about what she does and she is truly authentic in everything she takes on to make this business work – authentic is the keyword.  

David Mellor, Chairman, Viridian Corporate Finance

Caroline combines her knowledge with a thorough and conscientious approach and an aptitude for identifying key issues quickly. At all times she maintains the highest levels of confidentiality and integrity that allows for an open and comfortable coaching environment.  

David Peach, HR Director (UK), NYSE Euronext

Caroline has a refreshing, supportive and challenging supervision style. Her depth of experience, unique perspective and professionalism has helped me grow in so many ways as a coach and consultant. She is artful at helping me make the shifts I need and especially in helping me continue to build trust in my own integrity. 

Kathryn Wakefield, RSA Group

A day’s mediation facilitated by Caroline turned around a very stressful time for both myself and my member of staff, and has resulted in a very positive outcome….Both of us left the meeting feeling far more positive than we had done in months, and I have already noticed an improvement in my team member’s performance, and in our ability to work together in a positive environment.  

Senior Manager, Capita

Cultural sensitivity is a big part of the job and that’s what Caroline brings to it.  

HR Manager, Mitsubishi Pharma Europe

Rather than implementing the supervision models you read about she was very good at doing what the group and individual needed at that specific time.

Andrea Wady, Executive Coach, MSc Henley Business School

I met Caroline when she provided mediation services for a commercial dispute. The dispute had been running for a significant period of time with both parties entrenched in their position and the case likely to go to a full trial.
On the day Caroline met with us, we agreed expectations and she sought to understand our objectives. During the day she constantly probed and used innovative ideas with both parties to facilitate an agreement. 

I was impressed by Caroline’s ability to build rapport and trust very quickly. She has a very lateral commercial brain and is as sharp as a pin, understanding the issues very quickly. As a mediator she trod the fine line of forcing the parties together without ever offending. Without Caroline, I do not believe this settlement would have been reached.

A Hallett, Commercial Director, SThree Plc

She is such good quality when it comes to sorting out major problems. You can trust her ….. she really gets to grips with the issues, challenges a coach faces.

Chris Dines, CEO, Knowledge Peers Ltd

Heartfelt thanks for your stellar mediation services. Your assistance and perseverance was extremely appreciated and very well executed.

Trevor Withane, Lawyer, Allen and Overy

One of her skills is solving the unsolvable……If you want someone you can rely upon, you can trust, you know is going to start and finish the job, Caroline’s the sort of person you want to work with.

Andrew Pullman, CEO, People Risk Solutions

I had the pleasure of hosting a panel which considered the use of alternative dispute resolution procedures which included a valuable contribution on mediation from Caroline Sheridan. Caroline provided significant practical examples of the use and advantages of mediation from her considerable experience.

Richard Nicolle, Partner, SNR Denton UK LLP